Introducing the RTI Product Tour

Rick Warren — Thu, 18 Mar 2010 05:15:00 +0000

About a year ago, we rolled out no-cost downloadable product evaluations. If you were interested in learning more about RTI products, you no longer had to call your account representative and have him or her enable an evaluation for you. Instead, you could download the software yourself with just a few clicks and evaluate it on your own time line. The time it took you to get your evaluation started fell from a day or two to just an hour or two.

We’re dropping that time again. Recently, we rolled out an additional new capability on our web site: the RTI Product Tour. (At least for now, the Product Tour is also linked from the www.rti.com home page.) The Product Tour covers many of the components of RTI Data Distribution Service in a streamlined way with embedded screenshots and demonstration videos. Instead of downloading the software, installing it, and reading through the documentation, you can just click on a couple of five-minute videos to get some basic information with a lot less effort. (We hope that afterward you’ll still want to download the software to try it for yourself!)

So if you’re interested in RTI’s decoupled system architecture, industry-leading performance and scalability, built-in value-added features like recording and analysis, or powerful connectors to enterprise and legacy systems, check out the RTI Product Tour. It’ll just take a few minutes.

Making it Work

Rick Warren — Thu, 02 Jul 2009 06:18:40 +0000

I’ve been having a problem with my car, so I brought it in to the shop today. (No, this is not a parable invented for the purpose of this post. This is a true story, I promise.) I brought the problem to the mechanic, who said, “It could be that your [part] is broken. The [part]s are along the back wall; you can buy one at the register there, then bring it around to me, and I’ll put it in for you.”

I don’t know a thing about cars, so it seemed to me that there was a flaw in this plan.

“What if,” I asked, feeling like a jerk already, “it turns out that my [part] isn’t broken after all, and the problem is caused by something else? Then I’ll have a brand new [part] on my hands that’s of no use to me.”

The mechanic looked frustrated. “Well, I could run an electrical test first. We charge $35 for that. Do you want me to do it that way?”

I resisted the urge to retort, “You’re the mechanic; you tell me!”

The thing is, he really wanted me to pay him for a part, and I really wanted to pay him to make my car work. If I’d been an expert myself, and knew in detail what my problem was, and how to fix it, I would have been very happy to buy a part. I bought one in any case and crossed my fingers — I got lucky this time. But next time, I’ll be looking for someone else to help me, someone more able to speak to me in my language.

I’m sure there’s an analogy to software in there somewhere.

Blogs from RTI » Uncategorized

Introducing the RTI Product Tour

Making it Work